17j77 Privacy Policy

1 About This Policy

17j77 is a trusted online casino and sports betting platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy ("Policy") describes how 17j77 ("we", "our") collects, uses, stores, and protects your personal information.

When you use the website https://17j77.lat, create an account, or use our services, you agree to the terms described in this privacy policy. Please read this policy carefully.

2 Types of Information Collected

While using the 17j77 platform, we may collect the following types of information:

• Identity Information: Your full name, date of birth, national ID number (for KYC verification), and photo.
• Contact Information: Email address, residential address, and mobile number.
• Financial Information: Details linked to bKash, Nagad, Rocket, Upay, or bank accounts (we do not store full account numbers).
• Account Information: Username, password (in encrypted form), account balance, and transaction history.
• Technical Information: IP address, browser type and version, device information, operating system, and browsing time.
• Usage Information: Which pages you visited, which games you played, betting history, and how long you were active on the platform.
• Cookie and Tracking Information: Session cookies, preference cookies, and performance analytics data.

3 How Information Is Collected

We collect information in the following ways:

• Directly from you: During registration, login, deposit, withdrawal, or when contacting support.
• Automatically: When you browse our website, through cookies and similar technologies.
• From third parties: From payment providers (bKash, Nagad, etc.) and identity verification services.

4 Why We Use Your Information

17j77 uses collected information only for the following legitimate purposes:

• Service Delivery: Creating and managing your account, processing deposits and withdrawals, and keeping gaming services active.
• KYC Verification: Confirming age (21+) and identity, and ensuring the security of financial transactions.
• Security: Preventing fraud, money laundering, and unauthorized access.
• Customer Support: Resolving your issues via live chat or email.
• Responsible Gaming: Identifying excessive betting patterns and providing necessary support.
• Service Improvement: Improving the functionality and user experience of our platform.
• Legal Obligations: Complying with applicable laws and regulations.
• Communication: Informing you about important account updates, security alerts, and relevant offers.

5 Limits on Use of Information

17j77 never sells your personal information to third parties. Your information is not shared for marketing or advertising purposes without your consent.

6 When Information May Be Shared

17j77 may share information with third parties only in the following circumstances and under strict confidentiality agreements:

• Payment Processors: Limited necessary information to complete transactions via bKash, Nagad, Rocket, Upay, and banks.
• Identity Verification Services: Authorized identity verification organizations to complete the KYC (Know Your Customer) process.
• Technology Partners: Selected technology service providers for operating and maintaining the platform, who are bound by confidentiality agreements.
• Legal Authorities: Government and legal authorities when required by court order, lawful investigation, or applicable law.
• Fraud Prevention: With agencies actively working to prevent cybercrime and financial fraud.

Outside of the cases listed above, your personal information will not be shared with any third party.

7 International Data Transfers

Our servers and partner organizations may be located in different countries. When transferring data, we ensure that the receiving organization provides equivalent privacy protection and that your information is always transferred in encrypted form.

8 Security Technology and Practices

17j77 uses industry-standard security measures to keep your personal and financial information safe:

• SSL/TLS Encryption: All data exchanged between the website and servers is protected by 256-bit SSL encryption.
• Data Encryption: Sensitive stored data such as passwords is encrypted using advanced hashing algorithms.
• Firewall Protection: Advanced firewalls and intrusion detection systems prevent unauthorized access.
• Two-Step Verification: An additional layer of verification for important account activities.
• Regular Security Audits: Our systems undergo regular security testing.
• Limited Access: Only authorized staff can access specific information.

Please note that no transmission of information over the internet or electronic storage is 100% secure. We make every effort, but absolute security cannot be guaranteed.

9 Response to a Data Breach

If a data security breach ever occurs, 17j77 will immediately take the following steps:

• Identify the source of the breach and secure it without delay.
• Notify affected users by email as quickly as possible.
• Take necessary corrective action to limit potential damage.
• Strengthen security measures to prevent recurrence.

10 What Cookies Are and Why We Use Them

Cookies are small text files that your browser stores on your device. 17j77 uses the following types of cookies:

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: To remember your preferences, such as language or display settings.
• Analytics Cookies: To monitor platform usage and improve services.
• Security Cookies: To prevent fraud and unauthorized access.

You can reject cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

11 Your Rights Over Personal Information

As a user of the 17j77 platform, you have the following rights:

• Right of Access: The right to request what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
• Right to Object: The right to object to marketing communications.
• Right to Data Portability: The right to request your information in a portable format.

To exercise these rights, email us at [email protected] or contact us via 24/7 live chat.

12 Data Retention Period

17j77 retains your personal information only for as long as it is needed or required to comply with legal obligations.

• Active Accounts: All information is retained while the account remains active.
• Closed Accounts: Financial transaction records are retained after account closure in accordance with regulatory guidance.
• KYC Information: Identity verification documents are retained for the legally required period.
• Support Conversations: Customer support records are kept for a limited period to improve services.

13 Protection of Minors

The 17j77 platform is for users aged 21 and above only. We never knowingly collect information from or provide services to minors under any circumstances.

A national ID or passport is required to verify age at registration. If we become aware that a minor has registered, we will immediately close that account and delete the associated information.

14 Changes to the Privacy Policy

17j77 may update this privacy policy as its services, technology, or legal requirements change. When a significant change is made:

• A notification will be sent to your registered email address.
• The updated policy with the revision date will be published on this page of the website.
• For significant changes, your consent may be requested at the time of login.

Continuing to use the platform after an updated policy is published will be considered as your acceptance of the new policy. We therefore recommend checking this page regularly.

15 Privacy-Related Contact

For any questions, requests, or complaints about your personal information, please contact us:

• Email: [email protected]
• Live Chat: Support in Bengali is available 24/7.

We will process any valid information request as quickly as possible in accordance with regulatory guidelines.

16 Related Policies and Information

To learn more about 17j77's overall service policies, see the pages below:

• Terms and Conditions — All terms governing use of our services.
• Responsible Gaming — Healthy gaming habits and support resources.
• About Us — An introduction to the 17j77 platform.
• FAQ — Answers to common questions.